STORE POLICY

Customer Care

Midnight Tailors strives to deliver high quality, hand-crafted products in a timely fashion to the best of our abilities. Customer satisfaction is extremely important to us, if you have any issues or concerns please do not hesitate to contact us at any time.

Wholesale Inquiries

Midnight Tailors are always looking for new retail opportunities. If you are a retailer who is interested in carrying our products, follow the link for more information.

Please contact us for the password.

Shipping Policy

All orders are shipped within two weeks after placing order and are shipped by Canada Post standard shipping.

The shipping time of your custom order may be delayed based on availability of materials required to complete your order. You will be contacted by our team with details of any extended delay.

If you need your order quickly please contact us to discuss express shipping options.

Refund & Return Policy

No refunds or return on handmade products.

Exchanges can be made at shipping cost of the customer. 

If there is a problem with the product please contact us and we will do our best to resolve any issues. We take pride in and stand by every product made in our workshop and want every customer to be a happy customer.

Thank you for your support and business.

Payment Methods

Credit / Debit Cards
PAYPAL